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ORELE DE SUPORT

LUNI-VINERI 9:00AM – 6:00PM
SÂMBĂTĂ-DUMINICĂ – Doar contracte Enterprise

DYNAMICS 365 FOR CUSTOMER ENGAGEMENT

SALES

Turn relationships into revenue by bringing digital intelligence into every deal.

CUSTOMER SERVICE

Earn customers for life with a personalized experience and world-class service across every channel.

FIELD SERVICE

Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.

CUSTOMER INSIGHTS

Deliver a personalized experience using relevant insights on how to best serve your customers.

ACTIONABLE INSIGHTS

Focus and act on the right priorities
Take action with confidence. Derive meaningful intelligence from large amounts of complex data to deliver simple to understand, actionable insights that are in context of the customer relationship.
  • Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence
    Sell smarter with signals from Office 365 and Dynamics 365 that reveal relationship health and risk so you know the best action to take next
  • Build trust with customers and increase opportunities by offering relevant product recommendations
    Engage your customers in more personalized, effective ways through customer intelligence

PERSONAL ENGAGEMENT

Know your customer better than they know themselves
Understand customer behavior, trends, and potential value. Your sales team will be ready to build and develop customer relationships, regardless of how customers engage with you.
  • Gain insights from email interactions with your customers and know which contacts will be most receptive
  • Create more high-quality leads by using sales software and social media to identify and act on buying signals
  • Reveal specific information about accounts and opportunities based on email, calendar, and Dynamics 365 data
  • Easily collaborate and share conversations, events, notes, and sales content with colleagues—even if they aren’t using Dynamics 365 for Sales

SALES PERFORMANCE

Create a culture that nurtures success
Accelerate your sales performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your team to achieve more through fun, engaging competitions.
  • Get answers fast using dashboards, contextual charts, and Power BI Q&A for natural language queries
  • Hit your numbers by setting goals, monitoring results, and providing feedback and coaching in real time
  • Ease onboarding and align sales behavior through sales management software and interactive help and documentation
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