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When selecting the software that runs your business, it’s important to consider the ongoing support andTicketTool evolution of that IT solution. At ASG, we believe that complete support is an essential element of customer success and a critical enabler of high system availability, operational efficiency, and continuous business innovation. Our unique approach promotes consistent, high-quality support across all software assets so you maintain business strength and competitiveness over time. And ultimately our simple, more integrated approach to enterprise IT support yields better business results.

Our support offers cover your business and technical needs for Microsoft Dynamics CRM. We provide support for our implementations and also for other partners’ implementations, on all levels: Level 1, Level 2 and Level 3.

When it comes to Dynamics CRM Software Support, we recognize that a flexible, affordable assistance service is essential for any organisation.

SupportFlexible Support Options || Dedicated Support Team || Onsite and Remote Support Available

As a result, we developed a way to provide Dynamics CRM Software Support, that delivers more, has greater flexibility and is more cost effective for our customers.

We give our customers the choice to decide on the amount of support they require in a given year. These hours can be used up as our customers choose; for support, training or modifications.

To find out more about Aleman Group’s Dynamics CRM support options, contact us for or download this presentation.

Support Packages

  • Essential – 50 Hours (during the business days)
  • Standard – 150 Hours (during the business days)
  • Enterprise – 650 Hours – 24 X 7 Support
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